Issue - You may not be able to browse the secured websites (https://) websites after upgrading to Internet Explorer 8.

Cause - This issue happens due to one of the following:

- Upgraded to IE8 with some add-ons.
- Third party incompatible add-ons.
- Website not in trusted sites.
- Existing temporary files causing issues to open.

Resolution:

To resolve the issue, perform the following:

NOTE: Close any other Internet Explorer sessions, before you process the steps mentioned below.

1. Clear the Cache:

To clear the cache, you may follow the steps mentioned below:

- Open Internet Explorer.
- Go to Tools, Internet Options
- Click Delete Files, Delete all content.

2. Clear the SSL Cache:

- Open Internet Explorer.
- Go to Tools, Internet Options.
- Click Content tab.
- Click Clear SSL State button.

3. Add the Secure Site to your list of trusted sites.

- Open Internet Explorer.
- Go to Tools, Internet Options.
- Click Security tab.
- Click Trusted sites icon.
- Click Sites button.
- Enter the web site and click Add.

This should resolve the issue.

If you are still not allowed to open a secured site, you may try the below advanced troubleshooting steps:

4. Disable the third party browser extensions.

- Open Internet Explorer.
- Go to Tools, Internet Options.
- Click Advanced tab.
- Navigate down and uncheck “Enable third-party browser extensions” check box.
- Click Apply and close and open IE.

5. Re-register IE DLL and OCX files. You can download the “Fix IE” tool which is available under Fixes of our Download page.

This should resolve the issue.

You may further refer to the MS KB article 813444.

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Recently, one of IETips.net users have reported that her IE8 is crashing on startup and the issue persists even after reverting to IE7. She was much annoyed with the behavior of IE.

The solution that was recommended by me helped in resolving the same. Here is what I’ve recommended:

1. Uninstall IE8 from Add/Remove programs (This will take out the other updates related to IE8 too)

2. Uninstall any third party tool bars.

3. Download IE8 from MS website and install it.

However, to isolate the root cause, first I recommend to run IE in No Add-on Mode. This will help you to identify if the issue is with IE or any of the add-on that you have installed. Once you were able to start IE without any issues in No Add-on mode, it means an add-on which you have installed/enabled is causing the issue. You should perform a trail and error check to identify the add-on which is causing the issue and take out that add-on.

Also, this issue causes due to some free AntiVirus programs that are installed. Disable it, if one is installed on your PC.

For any further assistance regarding the IE8 crash at startup issue, follow this thread.

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Check out the latest article posted that resolves the issue -  “IE8 running with add-ons disabled“

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Issue:

When you try to open a link in a new Window or Tab, you might not see any response from Internet Explorer 8. This may mostly happens after upgrading to Internet Explorer 8

Cause:

This issue happens due to one of the following:

1. Insupportive Add-ons.
2. Corrupted IE files.

Resolution:

To resolve this issue, perform the following:

Disabling the Add-ons:

1. click Tools, Manage Add-ons
2. Select Enable or Disable Add-ons option
3. Disable all the add-ons that are under “currently being used by Internet Explorer” option.

To disable the add-on, click each add-on and click disable radio button at the bottom.

4. click OK and restart Internet Explorer when prompted

This should resolve the issue.

If the issue still persists, you may proceed with the below solution:

Re-registering the actxprxy.dll  file:

actxprxy.dll file is a module that contains functions used for Marshaling of ActiveX COM interfaces and is used by Internet Explorer.

Follow the Instructions below to re register the actxprxy.dll :

1. Click Start, Run and type cmd and press enter.

In the command Prompt window type Regsvr32 actxprxy.dll and press Enter key.

If the command was successfully executed, You will receive the message DllRegisterServer in actxprxy.dll succeeded window.

Restart your IE window and it should now be able to open Hyperlinks in either new Window or new tab.

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Issue

When you click a link that has associated with a PDF document, it may only open a blank web page.

Cause

This issue happens with the compatibility of the Adobe software and the Internet Explorer.

Resolution

To resolve this issue, you need to uncheck an option in your Adobe PDF software.

Perform the following:

1. Open Adobe Acrobat
2. Click Edit, Preferences.
3. Click Internet option in the right pane.
4. Uncheck “Display PDF in browser” check box.

5. Click OK.

This will start opening the Adobe PDF document in Adobe instead of Internet Explorer.

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