Archive: Posts Tagged ‘kb article’

MS09-072: Cumulative security update for Internet Explorer released

No comments December 11th, 2009

Microsoft has released the December security update which resolves four privately reported vulnerabilities and one publicly disclosed vulnerability in Internet Explorer.

The security update addresses these vulnerabilities by correcting the control and by modifying the way that Internet Explorer handles objects in memory.  For detailed information on the contents of this update, please see the following documentation:

MS09-072: Cumulative security update for Internet Explorer

KB Article

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“Address is Not valid” message after upgrading to IE8

No comments October 22nd, 2009

Issue - You may experience “Address is not valid” error while visiting any website after upgrading to IE8.

Cause -  This issue happens because of one of the below reasons:

  • Incorrect IE Prefixes
  • Issues with IP/DNS
  • Incorrect DLL files
  • Incorrect IE Files

Resolution: To resolve this issue, perform the below recommended steps. You may have to check the status by opening some website after performing each step.

Incorrect IE Prefixes: The Windows registry has the prefixes for HTTP, HTTPs, FTP etc., and incase if these are corrupted, you may experience this issue. To resolve, you need to change some of the registry keys. Instead of directly registering the keys, you may download and run the IEPrefix Fix from this LINK.

After unpacking, right-click the fixieprefix.reg file and run as Administrator. Restart Windows once you are done with this step.

If the issue still persists, proceed with the next solution.

Issues with IP/DNS: You may need to flush the DNS and IP. Perform the following:

1. Click Start, Run.
2. Type CMD and press Enter.
3. Type “ipconfig /flushdns” and press Enter.

Incase, if your Internet provider has assiged a static IP address, then only perform the following, else skip.

4. Type “ipconfig /release
5. Type “ipconfig /renew

If the issue still persists, proceed with the following.

Incorrect DLL Files: Incorrect IE DLL files may also cause this issue. We recommend Downloading our Fix IE tool and run it. You need to restart your PC after performing this step.

If the above solutions doesn’t resolve the issue, you need to reset IE settings. Visit this LINK to know more and download the utility.

Other Links:

MS KB Article on resolving similar issue.

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Buttons, Boxes and Text go tiny with Internet Explorer 8

No comments October 3rd, 2009

Issue - The Buttons, text in the page, and text boxes where you enter user name, password, and search boxes may look tiny after upgrading to Internet Explorer 8.

Cause - This issue happens with one of the following:

1. Visual style option
2. CSS that was set by third party software
3. Add-ons

Resolution -

To resolve this issue, perform the following:

1. Open Internet Explorer.
2. Go to Tools, Internet Options and choose the Advanced tab.
3. uncheck the “Enable visual styles on buttons and controls in webpages” option.
4. Click OK.

The above solution should resolve the issue. If the problem still persists, perform the following.

Download the IE8.CSS [Download Link] and perform the following:

1. Go to Internet Options, General tab.
2. Click Accessibility button.
3. Select Format documents using my style sheet and choose the ie8.css file
4. Click OK.

If the issue still persists, see if a browser add-on is causing the problem.

Start Internet Explorer without add-ons:

Right-click the IE icon on the desktop. Choose Start without add-ons.

If the issue is resolved, then an incompatible browser add-on which was installed is causing the issue.

To troubleshooting further, visit the below link - IEBlog  Troubleshooting and Internet Explorer’s (No Add-ons) Mode:

http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

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InPrivate option doesn’t work in IE8

No comments September 17th, 2009

Issue - You may have issues enabling the InPrivate option in Internet Explorer 8.

Cause - This issue happens with Live Family Safety software that was installed.

Resolution - Currently, InPrviate Options doesn’t work when the Live Family Safety software is installed and the Activity reporting is on.

As the Live Family Safety option has more features than InPrivate browsing, it overrides IE8 options.

If you wish to enable the InPrivate Option, you may need to uninstall the Live Family Safety software.

To uninstall Live Family Safety software, visit Link & MS KB article.

To know more about Live Family Safety software, visit this website.

To know more about InPrivate Browsing, visit this website.

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