Archive: Posts Tagged ‘Issue’

Fix issues with PNG images in IE

No comments July 4th, 2010

Many of the might see the PNG images displayed differently in IE browser, when compared to the other browsers. The image might not coexist with the background or some of the transparent images might not displayed corrrectly when viewed in Internet Explorer.

MS didn’t release any fix for this issue and hopefully this may get better in the IE 9 release. I’ve got an email this morning from one of the IETips reader who is building a website. He had a tough time matching the background with the image colors and also with the transparent images. The website background/image colors sync perfectly on the other browsers, but not IE.

The solution that I’ve found in one of forums helped him. Here is a what it recommends:

Try using a simple tool called TweakPNG.

When you are creating your sliced images within Photoshop (or any other graphics software of your choice) and saving them as png’s, you open the Tweakpng program up and simply drag your png saved images (one at a time though) and delete the “gamma” line of code. Don’t start exploring the other elements you may find in the window but the one you want to focus on at this time is Gamma - the culprit  of not matching up with solid background colours of the same colour of your graphic is related to this when viewing in IE.

This will help you to resolve the issue with using PNG images in websites. Please note, IETips didn’t test this tool and the information provided is an extract from another blog to help the readers of IETips to quickly solve similar issues.

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IE8 crashes at startup

No comments November 13th, 2009

Recently, one of IETips.net users have reported that her IE8 is crashing on startup and the issue persists even after reverting to IE7. She was much annoyed with the behavior of IE.

The solution that was recommended by me helped in resolving the same. Here is what I’ve recommended:

1. Uninstall IE8 from Add/Remove programs (This will take out the other updates related to IE8 too)

2. Uninstall any third party tool bars.

3. Download IE8 from MS website and install it.

However, to isolate the root cause, first I recommend to run IE in No Add-on Mode. This will help you to identify if the issue is with IE or any of the add-on that you have installed. Once you were able to start IE without any issues in No Add-on mode, it means an add-on which you have installed/enabled is causing the issue. You should perform a trail and error check to identify the add-on which is causing the issue and take out that add-on.

Also, this issue causes due to some free AntiVirus programs that are installed. Disable it, if one is installed on your PC.

For any further assistance regarding the IE8 crash at startup issue, follow this thread.

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Remove the “Download Windows Search” Prompt in Internet Explorer 8 Address Bar

No comments October 15th, 2009

Issue: You may see “Download Windows Search to improve history and favorites results” message while entering the website address as shown in the below screen shot:

Cause: This is not an issue and is by design. You may proceed with the download and install Windows Search. If you don’t want to install the Windows search, you may proceed with the solution provided below. However, when you install the Windows search, it will remove the prompt in a week days.

 

Solution: To remove the “Download Windows Search” Prompt, you have to modify the registry. The following steps will guide you modifying the same.

However, it is always recommended to backup the Windows registry before making any changes as incorrect changes may cause stability to the Operating system and you may need to reinstall the Operating system.

HKEY_CURRENT_USER Software Microsoft Internet Explorer Main WindowsSearch

If you still see the prompt, perform the following:

Go to registry editor and navigate to the following path:

HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows Search

This will resolve the issue.

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KB970858 update may cause Internet connectivity issues

No comments October 14th, 2009

A new article has been posted in IETips.net that resolves the issues with installation of KB970858 update. This article is applicable only for those who are running on Windows 7 operating system.

Visit:

http://www.ietips.net/articles/kb970858-installation-causing-internet-connectivity-issues/

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Open in new Tab/Window option does not work in Internet Explorer 8

No comments September 16th, 2009

Issue:

When you try to open a link in a new Window or Tab, you might not see any response from Internet Explorer 8. This may mostly happens after upgrading to Internet Explorer 8

Cause:

This issue happens due to one of the following:

1. Insupportive Add-ons.
2. Corrupted IE files.

Resolution:

To resolve this issue, perform the following:

Disabling the Add-ons:

1. click Tools, Manage Add-ons
2. Select Enable or Disable Add-ons option
3. Disable all the add-ons that are under “currently being used by Internet Exploreroption.

To disable the add-on, click each add-on and click disable radio button at the bottom.

4. click OK and restart Internet Explorer when prompted

This should resolve the issue.

If the issue still persists, you may proceed with the below solution:

Re-registering the actxprxy.dll  file:

actxprxy.dll file is a module that contains functions used for Marshaling of ActiveX COM interfaces and is used by Internet Explorer.

Follow the Instructions below to re register the actxprxy.dll :

1. Click Start, Run and type cmd and press enter.

In the command Prompt window type Regsvr32 actxprxy.dll and press Enter key.

If the command was successfully executed, You will receive the message DllRegisterServer in actxprxy.dll succeeded window.

Restart your IE window and it should now be able to open Hyperlinks in either new Window or new tab.

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