Issue

When you click a link that has associated with a PDF document, it may only open a blank web page.

Cause

This issue happens with the compatibility of the Adobe software and the Internet Explorer.

Resolution

To resolve this issue, you need to uncheck an option in your Adobe PDF software.

Perform the following:

1. Open Adobe Acrobat
2. Click Edit, Preferences.
3. Click Internet option in the right pane.
4. Uncheck “Display PDF in browser” check box.

5. Click OK.

This will start opening the Adobe PDF document in Adobe instead of Internet Explorer.

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