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Unable to play online games or watch YouTube Videos after upgrading to IE8

Issue - You may experience issues with playing online games or watching YouTube Videos after upgrading to Internet Explorer 8.

Cause - This issue happens due to one of the following:

1. Game not compatible to work with Internet Explorer 8
2. Java Script option disabled or AntiVirus software is stopping the website to run scripts.
3. Corrupted scripting files.
4. Adobe Flash Player.

NOTE - We have to accept the fact that not all the online games are made compatible to work with Internet Explorer 8. Refer the requirements/notes of the game that you are not able to play to see if it is compatible with IE8.

Resolution - To resolve the issue, perform the steps mentioned below:

NOTE - The below solutions hold good for issues with viewing videos in YouTube also.

Step # 1 - Ensure that the online game that you are playing does support Internet Explorer 8. If it doesn’t support this new version of browser, you may try enabling the compatibility mode. The below solution will force all the websites to open in compatibility mode, so that you need not enable this option every time you come online or rather check if the site is compatible or not.

1. Open Internet Explorer.
2. Click Tools and select Compatibility View Settings.
3. In the “Compatibility View Settings” dialog, check the option “Display all websites in Compatibility View”.
4. Click Close button.

You may also refer the Microsoft KB Article - Some website may not be displayed correctly or work correctly in Internet Explorer 8 for more information.

Step # 2 - If the issue still persists, you may need to enable JAVA Scripts from running. See if it has an option to allow specific sites access to JAVA or to bypass security for YouTube in your AntiVirus software. You may refer the instructions of the AntiVirus software to enable the same.

Also, ensure that the Scripting option is enabled by following the steps below:

1. Open Internet Explorer.
2. Click Tools,Internet Options.
3. Click Security tab.
4. Select Custom Level.
5. Scroll down and ensure that the “Scripting for Java Applets” option is Enabled.

Now close all the IE browsers and open a new window and see if you are able to play online games.

Step # 3 - If still you have the issue, re-register the DLL files:

1.Click Start, Run.
2.In the Open box, type regsvr32 jscript.dll, and click OK.
3.Click OK.
4.Click Start, Run.
5.In the Open box, type regsvr32 vbscript.dll, and click OK.
6.Click OK.

Step # 4 - If none of the above recommended options helped you in resolving the issue. You may try uninstalling and reinstalling the “Adobe Flash Player”

Refer the IEtips article “Issue with Flash Player after upgrading to IE8” for the detailed steps and also the Adobe KB article for further troubleshooting steps. [Link]

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